Ordering a custom portrait might feel like a big decision — after all, you're turning a treasured photo into a lasting piece of art. But the process is simpler than you might think, and the result is something you'll cherish for years to come.
Whether you're ordering for yourself or as a gift, this guide walks you through exactly what to expect when you order a custom portrait from Portrait Gift.
Step 1: Choose Your Portrait Style
The first step is deciding on the style that best suits your vision. At Portrait Gift, we offer a range of beautiful styles to choose from:
- Classic painted portrait — warm, timeless, and rich in detail
- Angel Wings memorial portrait — a spiritual, comforting tribute for a loved one
- Family portrait — bringing multiple people (or pets!) together in one piece
- Pet portrait — a dedicated tribute to your beloved animal companion
Browse our collections to find the style that feels right. If you're unsure, think about where the portrait will be displayed and who it's for — that usually makes the choice clear.
Step 2: Select Your Size and Format
Next, choose the size that works for your space. Larger portraits make a bold statement above a fireplace or on a feature wall, while smaller sizes are perfect for a desk, shelf, or gallery wall arrangement.
Consider whether you'd like the portrait printed and framed, or as a digital file you can print locally. We'll guide you through the options at checkout.
Step 3: Upload Your Photo
This is the most important step — and the one that makes the biggest difference to your final portrait. Here's what makes a great source photo:
- Clear and in focus — avoid blurry or heavily filtered images
- Well lit — natural light is ideal; avoid harsh shadows across the face
- Eyes clearly visible — the eyes are the heart of any portrait
- High resolution — the larger the file, the more detail we can capture
- Recent and representative — choose a photo that truly captures the person or pet as you want to remember them
Don't worry if your photo isn't perfect — our artists are skilled at working with a range of image qualities. If you have any concerns, simply reach out before ordering.
Step 4: Add Your Personal Details
At checkout, you'll have the opportunity to share any special instructions or personal touches. This might include:
- A specific background colour or style preference
- Names or dates to include in the artwork
- Any details about the subject that would help our artists capture their personality
The more context you give us, the more personal and meaningful your portrait will be.
Step 5: Place Your Order
Once you're happy with your choices, complete your order at checkout. You'll receive a confirmation email with your order details. Our team will review your photo and get in touch if we have any questions before we begin.
Step 6: We Create Your Portrait
This is where the magic happens. Our talented artists get to work, carefully crafting your portrait with attention to every detail. You'll receive updates along the way, and we'll share a preview for your approval before the final piece is produced.
Step 7: Delivery to Your Door
Once approved, your portrait is carefully packaged and dispatched. We take great care with packaging to ensure your artwork arrives in perfect condition, ready to be displayed or gifted.
Frequently Asked Questions
How long does it take?
Turnaround times vary by style and complexity, but most portraits are completed within 5–10 business days. Rush options may be available — contact us if you have a deadline.
Can I order a portrait as a gift?
Absolutely — in fact, it's one of the most popular reasons people order from us. You can ship directly to the recipient, and we can include a personalised gift message.
What if I'm not happy with the result?
Your satisfaction is our priority. We offer revisions and will work with you until you're completely happy with your portrait.
Ready to Get Started?
Ordering a custom portrait is one of the most meaningful things you can do — for yourself or someone you love. Browse our collections and find the perfect style to begin your portrait journey.
Explore Angel Wings Memorial Portraits, Family Portrait Gifts, or our Wedding & Anniversary Portraits to get started.